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10.10.2019

Global shipping volume to reach 200 billion parcels by 2025
Global parcel volume reached 87 billion in 2018, up from 74 billion parcels in 2017 Pitney Bowes Parcel Shipping Index has revealed.

28.06.2019

Amazon takes on FedEx and DHL with new network of independent couriers
Amazon is looking to take on delivery giants like FedEx, UPS and DHL with a new

28.04.2019

FedEx, UPS, and DHL champion blockchain adoption in International Shipping
FedEx CIO Rob Carter called on the government at the recent Blockchain Global Revolution Conference in Toronto Canada panel discussion about implementation of mandatory blockchain standards for international shipping which will help to combat the trafficking of counterfeit items and illegal goods. As per Carter, Blockchain mandated standards would be incredibly helpful for FedEx as they would digitize the information-packed paper trail.

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FAQ



What kind of services do you provide? What are your rates?

Send You Ltd. is a start-up and future-oriented company which is engaged in providing people in Europe with a manifold variety of shipping and delivery services including shipping, gift packaging/repackaging/forwarding, package forwarding, repackaging, package consolidation, and package insurance.

It doesn't matter where our clients from, we will ship the things they need even to the farthermost points of the European Union with dispatch and without charging more.

Generally, we are focused on shipping cheap electronics and giftware, but at the same time we do not limit our shipping capabilities and at the first request of a client we will ship any item they need.

To learn more about our rates and shipping policy, please visit Shipping Calculator page of our web-site.

Can you guarantee fast transit times and low prices? How?

Send You Ltd. puts enormous value in innovation, careful planning, and sound business strategy in business, since the successful of the world could achieve what they have now only by being prudential. We take a client-focused approach and always further our cause.

We employ a highly-efficient business scheme custom-made by our development department which allows us to ship your things faster than any other mailing service company in the market without charging more.

Rather than using warehouses to store shipments, making the whole procedure more expensive and lengthy, we employ hundreds of official agents and representatives all around Europe to handle your shipments. This way we can assure that your things reach you faster and you won't be overcharged.

We value our clients and therefore we want them to experience the highest quality, most reasonably priced and hassle-free mailing services ever in the market.

Will you consolidate my items?

Sure we will. Send You Ltd.'s agents will carefully consolidate your things into a bigger package to save your money.

To learn more about our rates and shipping policy, please visit Shipping Calculator page of our web-site. You can find out per package consolidation rates in Repackaging & Package Consolidation subsection, Services & Rates section.

Will you repackage my things?

Sure we will. Send You Ltd.'s agents will carefully repackage your items the way you want and forward them to you in double-quick time.

To learn more about our rates and shipping policy, please visit Shipping Calculator page of our web-site. You can find out per package repackaging rates in Repackaging & Package Consolidation subsection, Services & Rates section.

Will you forward my packages?

Sure we will. Send You Ltd.'s agents will forward your packages, whether with repackaging and consolidation included or not, and forward them to you in no time at all.

To learn more about our rates and shipping policy, please visit Shipping Calculator page of our web-site. You can find out per package forwarding rates in Package Forwarding subsection, Services & Rates section.

Do you provide insurance services?

Sure we do.

With us your shipment will be covered against loss and damage. If you want your packages to be even safer, you can visit the official web-site of the insurance provider and pick up an insurance plan that suits you best.

To learn more about our rates and shipping policy, please visit Shipping Calculator page of our web-site. You can find out more info on package insurance in Shipping Insurance subsection, Services & Rates section.

What countries do you work with?

At Send You Ltd. we offer our clients delivery of goods all around the European Union with almost no exception. Regardless of how far you live in Europe, we will get your package delivered promptly and safe.

Note that some items may be prohibited for shipping internationally. Also, our company is not responsible for shipping legislation in your country which might prohibit certain items for shipping or ban shipments from certain states.

What is the approximate rate per package?

Send You Ltd. employs services of international shipping services like FedEx, DHL, or one of your national mailing services. The price therefore will vary according to your needs and preferences.

To learn more about our rates and shipping policy, please visit Shipping Calculator page of our web-site.

Which way do you process packages? How soon will my package arrive?

We employ a highly-efficient business scheme custom-made by our development department which allows us to ship your things faster than any other mailing service company in the market without charging more.

Rather than using warehouses to store shipments, making the whole procedure more expensive and lengthy, we employ hundreds of official agents and representatives all over Europe to handle your shipments. This way we can assure that your things reach you faster and you won't be overcharged.

Send You Ltd. employs services of international shipping services like FedEx, DHL, or one of your national mailing services. The transit times will vary according to your needs and preferences. In order to learn more about transit times, please visit Transit Times subsection, Information section of our web-site.

What payment methods are available?

You can pay for the services provided by Send You Ltd. via credit card, PayPal, Money Bookers, or wire transfer.

We strongly advise you to send money transactions only via the specialized money processing form located in the member's area. Also, you should let us know about payments of more than 1900 EUR in advance.

How can you assure that there are no hidden fees?

A state-of-the-art business scheme masterminded by our development department makes it possible to offer our clients a flexible pricing policy without any hidden or additional fees. To learn more about our rates and shipping policy, please visit Services & Rates page of our web-site.

Please be aware that the prices specified on our web-site do not include any possible fees or duties you may be charged by the national customs service.

How much can I spend monthly?

Due to the restrictions imposed by the customs service we have to set the monthly spending limit on accounts of all our customers. The amount of the monthly spending limit is 1900 GBP.

You can increase your monthly spending amount any time you want. In order to do that you need to furnish us with your ID, driver's license, utility bills, or any other personal identity documents.

Is there any discount system?

No, there is not. We are aware that certain companies in the global shipping services market offer their standing clients with a flexible discount system. However, this does not mean that they do not impose any additional charges or hidden fees so at the end the total price may probably be much higher.

Send You Ltd. is a transparent company which prefers to play it fair. We value our clients and therefore we want them to experience the highest quality, most reasonably priced and hassle-free mailing services ever in the market.

Do the prices specified on the web-site include charges and fees levied by the customs?

The prices specified on the web-site do not include any possible fees or duties you may be charged by the national customs service. We strongly advise you to get acquainted with both your country's shipping legislation and the shipping operator's fee policy in your country.

If there are some questions you couldn't find answers to in this FAQ, please get in touch with us and one of our customer care department managers will get through to you as soon as possible.

Where can I learn the list of items prohibited for shipping?

For your convenience we have prepared a short list of things prohibited for shipping internationally:

1. Perfumery and any other flammable cargo

2. Arms, guns, and materials of explosive nature

3. Animals, fruits & vegetables, and any other perishable foods

4. Gift cards, currency, bank notes, etc

Please be aware that this list is not exhaustive and for your own shipping safety we recommend you to get to know the full list of things prohibited for shipping which may be found on the web-site of the shipping operator you choose.

What about the maximum weight and dimensions of a package?

As a rule, each country sets its own weight and dimensions restrictions for shipments. That is why for your own shipping safety we recommend you to get to know more detailed information on weight and dimensions restrictions which may be found on the web-site of the shipping operator you choose.

What is the maximum storage time?

Unfortunately, we cannot provide our clients with high storage times. Send You Ltd. does not use warehouse premises to store packages and therefore the maximum storage time of each package at one of our agents is X days.

Nonetheless, in case you are a standing client or if you became subject to any uncontrollable event or force, Send You Ltd. can prolong the storage time of your packages. If any of this has happened, please do not hesitate to notify us as soon as possible.

I got my tracking number. What should I do with it?

If you have received the tracking number of your package it means that your shipment has been forwarded to you successfully and it will reach you soon.

The tracking number is used in order to check the package status and its whereabouts. In order to track your shipment, please enter the tracking number on the official web-site of the shipping operator you chose.

My package didn't come and I cannot track it. What should I do?

If you haven't received your package or if you cannot track it for a long time, please get in touch with us as soon as possible and we will try to settle this matter. Do not forget to include your tracking number in the e-mail letter.

One of our shipping managers will provide you with the most detailed instructions you will need to stick to in order to receive a refund or make a complaint.

How can you assure that both my private information and the contents of my packages are safe?

For Send You Ltd. its customers are of key-importance. Upon employment all of our employees are subject to signing applicable documents with Send You Ltd. which are intended to make both your private data and the contents of your packages safe. With us you can be sure that your personals are well-handled.

In order to learn more information about our policies, please visit Terms of Use and Privacy Policy sections of our web-site.

If there are some questions you couldn't find answers to in this FAQ, please get in touch with us and one of our customer care department managers will get through to you as soon as possible.

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